Since its founding in 1990, SYNECTICS, Ltd. has designed, developed and implemented innovative applications and solutions for clients that have received national and international attention. SYNECTICS, Ltd. consultants have significant telecommunications and computer system applications development and management experience. Projects have included Project Management, Design and Development, Business Development, Training, and Consulting services for clients in the telecommunications, education, and medical industries, among others.
SYNECTICS, Ltd.
employs up-to-date selection and design information and integrates hardware, software and services to develop customized solutions for clients. Teams and resources have consistently met users’ needs, advanced the state of the industry, and provided management flexibility. SYNECTICS, Ltd. forms strategic alliances to rapidly develop and implement customer-specific solutions. Typical project elements include: assessment of customer needs; evaluation of potential solutions; preliminary proposal; detailed design; budgets; schedules for project management; engineering, furnishing or procuring equipment or services; and installation, test and acceptance of defined project.Contact us at:
206-283-9420 Fax: 206-283-4538 Internet web site: http://www.synecticsltd.com email: synectics@synecticsltd.com
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SELECTED PROJECT SUMMARIES
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IBM |
BEST Consulting |
Bellcore/TRA |
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Quintessent Communications |
Time Telekom-Malaysia |
Central Kitsap School District |
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Hewlett-Packard |
State of Oregon |
The World Bank |
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Maritime Health Services |
Microsoft |
CAADE/GLOSAS |
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VSAT, Inc. |
University of Guam |
Australia Telecom |
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Coachmaster International |
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Principals of the Company
Mr. Miller is the founder of SYNECTICS, Ltd. He is a systems integration professional with over 25 years experience in telecommunications and computer integration industry. Recognized for leadership in development and dissemination of leading edge technology to useful client solutions. Extensive experience in large project engineering and management, including data, voice and image communications networks, operational support systems, regulatory affairs and marketing and management strategies. History of developing and implementing communications strategies for major US and international clients as well as providing training, marketing, management and maintenance plans to support these strategies. He has presented at several national and international conferences and is a multimedia and emerging technology instructor.
Professional Experience
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President - SYNECTICS, Ltd.; Seattle, WA. 1990-PresentFounder of company offering business development, project management, design and development, and technical and management consulting services for the telecommunications and high-tech industries. Specializes in voice, data, multimedia and image system integration using digital network technology to establish distance delivery and enterprise networks for local, wide area, and global applications. Designed and developed integrated software applications for medical, Telecom, and education management systems for school districts. Designed telecommunications strategies and implementation for Malaysian and Russian ventures.
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US WEST; Seattle WA 1984-1990Product Manager - Area Networking (Large Business Market Unit)
Created new position and launched life cycle product management for first corporate offering of area networks for 14 state area serving Fortune 1000 customers.
System Design Center Manager (End-User Applications)
Established engineering organization to provide design and sales support for digital voice and data products. Developed ISDN Lab and technology demonstration center.
Strategic Market Analyst/Account Manager - Interexchange Carrier Marketing
Recruited by Director of Marketing to develop first strategic plan for $2B account (AT&T) and establish advisory group to recommend action growing from customer, regulatory, and corporate activity. Managed ad hoc review of $2.5B billing system with matrix team of 100 professionals.
Product Manager and Strategic Analyst - Carrier Switched Access Services
Responsible for first implementation of state and interstate switched access services as post-divestiture product. Led expert staff of 12 for product and tariff management.
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President and CEO - Computer Transactions Ltd., CTL International, Seattle, WA. 1981-1984Founded and operated computer resale, training, and consulting company to provide alternative parts and services for IBM and DEC equipment and systems sold to U.S., Canadian, and Australian clients.
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Pacific Northwest Bell; Seattle, WA 1974-1984Engineering Manager and Senior Engineer, Maintenance Engineering
Responsible for design and installation, technical and engineering support for over 350 operations support systems and switches as telephone network transitioned from analog/electro-mechanical to electronic/digital systems. Formed and managed technical support group of over 100 to provide premier, cost-effective service while reducing engineering staff from 32 to 8. Designed and developed first computerized Directory Assistance System, DAS/C.
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Bell Labs/Western Electric Co.; Whippany and Madison, NJ, and Vandenberg AFB, CA. 1968-1974Design/Development Engineer
Responsible for military project technical support for satellite and missile radar launch control systems during peak launch period. Designed and developed memory systems and digital test devices. Engineer-in-Charge of major test center. Top Secret clearances.
Education & Training
Graduate School of Business; Fairleigh Dickinson University; Madison, New Jersey
B.Sc., Physics; University of Arizona; Tucson, Arizona.
Computer Science; University of California; Santa Barbara, California
Numerous vendor and continuing education classes in software, hardware, management, and marketing, including: IBM, HP, DEC, US West, Bell Labs, TRA, Dr. David Rogers – Competitive Marketing and Strategic Planning
Proficient in MS-DOS, Windows, UNIX, and Macintosh-based systems.
Mr. Rumberger is a co-founder of SYNECTICS, Ltd. with over 18 years management and technical experience in the telecommunications industry, plus 5 years in aerospace. His experience includes identifying and developing new business opportunities, managing the development and marketing of various products and services, developing and implementing market and business strategies, identifying and analyzing competitive environments and market opportunities, managing technical and support personnel and staff, and coordinating and managing inter-organization teams. Both clients and work associates recognize Mr. Rumberger as a dynamic and energetic leader who can readily assess and comprehend technical issues, and yet effectively manage and coordinate personnel in the accomplishment of a variety of projects and tasks.
Professional Experience
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Co-Founder- SYNECTICS, Ltd.; Seattle, WA 1991-1994 & 1997 to presentEstablished SYNECTICS as a company providing business development, project management, design and development, and technical and management consulting services for the telecommunications and high-tech industries. Provides business development and consulting expertise for selected projects and opportunities. Established key marketing and technical support relationships with major vendors and partners (e.g. IBM, Best Consulting, Quintessent Communications).
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GTE Network Management Organization; Bothell, WA 1994-1997Business Development Manager
Established and managed relationships with major systems integrators and other prospects as new Value Added Resellers (VARs) who would represent and resell GTE NMO’s products to their customer base. Identified opportunities worth over $20 million.
Proposal Manager
Managed entire scope of proposal development process at GTE NMO including development of proposal strategy, identification and resolution of response issues, assignment and coordination of response elements, management reviews, and development of pricing scenarios for each opportunity.
Product Manager
Performed Product Management and related functions for GTE’s network management products including development of detailed functional specifications, product plans and a competitive tracking and analysis system. The results of this effort provided the basis for GTE NMO’s WorldWin product family.
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US WEST; Seattle WA 1979-1990Manager- Demand Analysis: Directed the activities of (up to) 10 professional analysts, plus support personnel, in a research and analysis organization which supported product managers and other clients with studies assessing the markets and demand for US WEST's products and services.
Product Manager - Switched Services: Managed switched voice services for US WEST in Washington, Oregon and Idaho, accounting for over $300M in revenue. Implemented numerous product/service changes based on customer needs and feedback and coordinated advertising and promotional campaigns.
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Test Engineer and Cost Engineer - The Boeing Co. ; Seattle, WA. 1974-1979Responsibilities included Minuteman Missile software testing, simulation and evaluation; analyses of alternative commercial airplane market environment scenarios; and developing cost studies for the military airplane program.
Education
Bachelor of Science in Electrical Engineering from the University of Washington;
Masters of Business Administration from the University of Washington
In addition to formal training, Mr. Rumberger has received supplemental training in marketing, research and analysis, management skills and techniques, economics, conversational French and network engineering.
Proficient in statistical analysis and financial modeling tools, including MS Office - Excel
Innovative, results-oriented, hands-on manager skilled in developing and implementing client software, marketing plans, service and public policy strategies. Excellent communicator and leader with in-depth analytical and computer skills. A dynamic and motivating professional with wide-ranging experience and proven team building skills.
Proficiencies: Windows NT, SQL Server, Windows 95, Asymetrix ToolBook, ODBC, Novell, Network Design & Management. Microsoft Solutions Provider experience.
EXPERIENCE and ACHIEVEMENTS
Director of Educational Marketing & Services - SYNECTICS, Ltd., Seattle (1993- )
Initiates direct contact with decision makers in the education segment to propose technological solutions to meet their administrative and operational needs and negotiate client contract agreements. Responsible for software & hardware solution design and project management to implement solutions in a timely and high-quality manner. Coordinates supplier and sub-contractor activity for this growing, entrepreneurial firm.
- Organizes and conducts needs assessments and product training for clients.
- Designs and manages multiple-phase software development projects to client needs.
- Developed and implemented the Teachers’ Instructional Mapping & Management System (TIMMS) used by a growing number of school districts in Washington.
Education Project Manager - Washington Roundtable, Seattle (1991-1992)
Directed teams of diversified business executives and statewide experts to research and develop policy recommendations for strengthening the K-12 education profession.
- Produced the Enriching the Education Profession report. Advocated action to key business, education and legislative leaders using verbal and written presentations.
- Provided direct technical support to the Governor's Council on Education Reform and Funding (G-CERF). Active writing team member for Professional Development report.
- Previously served during 1985 as a Loaned Executive to study at-risk student causes.
Public Affairs Consultant, Project Contract with U S WEST, Seattle (1990)
Strategically selected and contacted CEOs of key Washington electronic manufacturing firms. Explained complex federal legislation, gained their understanding and trust and advocated for their support.
- In a limited time and without stimulating any opposition, obtained written statements committing their support for the legislation desired by U S WEST.
Marketing & Product Manager, US WEST Communications, Seattle (1983-1990)
Developed and introduced regulated and competitive telecommunications products for a 14-state area. Initiated research, strategic planning and product designs. Developed pricing and promotion strategies and prepared regulatory tariffs and testimony. Directly supervised product managers and directed several cross-functional product and planning teams with 15 to 25 members each.
- Products generated over $150 million in annual revenue meeting/exceeding goals.
- Directly contacted key customers to design custom offerings & negotiate terms.
- Successfully developed and implemented targeted promotional campaigns.
- Awarded the "Focus on Achievement" Marketing Award for 1987
- Initiated changes improving customer satisfaction with billing process.
- Developed custom computer software to improve customer and revenue data.
Public Affairs Manager, Pacific Northwest Bell, Seattle (1980-1983)
Developed and managed policies and procedures for contacts with local government agencies in Washington state.
- Directly met with public officials to communicate complex legal and rate issues.
- Clarified company policies and positions on sensitive issues and testified on pending local government legislation.
- Conducted policy analysis on state legislative issues for company officers.
Computerization Planning Manager, Pacific Northwest Bell, Seattle (1975-1980)
Supervised investigation and selection of computer systems to improve operations productivity and customer service. Conducted vendor negotiations and obtained officer approval for over $25 million in technology projects.
Customer Services Manager, Pacific Northwest Bell (1969-1975)
Directed service organizations of more than 50 employees in different areas of Washington and Idaho. Responsibilities included installing and maintaining telecommunication services to meet the revenue needs of the firm and the service needs for over 40,000 customers.
CIVIC LEADERSHIP
Seattle Center Advisory Commission - Appointed by Seattle City Council.
Queen Anne Community Council (QACC) Board - Elected Board of Trustees and Chair of Education Committee. Served for the past ten years.
Port of Seattle T-91 Neighbors Advisory Committee (NAC)- Appointed to represent the Queen Anne Community as a key conduit with the Port regarding Terminal 91 activity.
Citizens Education Center (CEC) Board- Elected Board of Trustees. Past Treasurer ($480,000 Budget) and past Chair of Marketing Committee.
Other Education-Related Committees - Seattle Public Schools Superintendent Search Committee; Seattle Public Schools District Planning Commission.
EDUCATION
Western Washington University - B. S. Industrial Technology, Minors: Math/Business
Olympic College - AA - Electronics Technology
Numerous courses and seminars to enhance marketing, technical and supervisory management skills. Extensive experience in use of personal computers, including developing and teaching use of complex financial and database systems.
